What’s behind the preloader?

What’s behind the pre-loader?

CursorManager.setBusyCursor();

When designing a new UI it’s important to delve inside the end user’s cerebral hemispheres to understand what drives users to perform the tasks they do.

The pre-loader as a concept has been around for a long time in various forms not necessarily related to web applications. It can be seen in the form of a support act when going to see a band, or the lighting before a thunder storm, or the clowns before the lion tamer. In one way or another the pre-loader has provided a way to distract the user from the time taken to get to their main goal at that given point in time.

Adobe has obviously has understood the necessity for the pre-loader concept and have included pre-loading functionality inside the flash component library, and more recently Flex. Flex also has the capability of setting the busy cursor on service request thus emphasising the importance of notifying the user and keeping them aware that that data will appear to a screen near them. Of course this type of distraction is minimal, however providing something that is too distracting may result in a slight loss in the ability for the user to focus back on the task of interest.

I remember reading about a case study about a property owner of a large corporate building. Not a day would go past without a complaint about the building’s lift and how long it took to arrive in the lobby. It came to the stage where something needed to be done about this. For the owner there were two obvious solutions, one would be to spend thousands on getting the lift replaced or let the issue go and continue being at the end of the complaint stream. An associate suggested that the owner get a psychologist in, they agreed to bring him in after much speculation. His suggestion was not to worry about replacing the lift but to fit full length mirrors in the lobby. The mirrors were installed and as a result not a single complaint was received from that point on.

In this case the mirrors were the pre-loader and the data was the lift. People were distracted by the fact that they could look at themselves while waiting for the lift (there was probably some sort of Flexing involved too). It was a very simple yet elegant solution.

Inside the flex applications that I build I like to pre-load all requests to the server whether it be as a busy cursor / text notification / progress bar or even sound (elevator music anyone?). The simplest way way I’ve found to do this is to have a public String property on my Model of course you may want to create a more detailed class but I’ll use the string in this example. By setting this property from my commands it allows the application to listen/test to the changes to this and display the required feedback/preloader to the user.

an example would be something like this

ModelLocator.as
public var statusMessage:String = "";

GetLiftCommand.as

MainBuilding.mxml

In todays development world where the amount of information that is being pushed back to the client is getting larger and larger, pre-loading is important to not only give feedback to the user but to give them a slight distraction prior to the data arriving.

CursorManager.removeBusyCursor();

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